Define multiple incident types and capture an array of configurable incident information.
Tag people, assets and headcodes in your incident to provide context and relevant information.
Add supporting documentation such as images, video or audio to incidents.
Add updates to incidents as events unfold in real-time, keeping everyone informed.
Create distribution lists to send notifications to the right people as incidents unfold.
Assign actions to collaborate on resolving issues and monitor progress from opening the inital event though to closing the incident.
With the companion IM mobile app, on-site employees can provide key evidence, updates and photos to incidents.
Produce a daily incident report to give a complete picture of operational performance.